法律分野

オンラインで安全に買い物をする

個人情報を共有しない

Miscotaが、パスワード、アカウント情報、クレジットカードコードを尋ねるようなEメールまたは電話をお客様にすることは決してありません。もしこのようなコンタクトがあれば、返事をせずに、すぐにMiscotaへこの情報を送ってください。当社がその件を引き継ぎます。

 

偽のEメールの検証(「なりすまし」や「フィッシング」に関して)

  • 個人情報を求めるような、または、Miscotaではない別のウェブサイトへのクリックを要求するようなEメールはすべて無視してください。さらに、Miscota外部での支払は特に無視しましょう。これはフィッシングであり、詐欺です。

  • MiscotaEメールの最後に@miscota.comを使用しています。別のエンディングの場合は、偽のEメールだとみなしてください。

  • フィッシングコンテンツを含むサイトへのリンクの中には、「Miscota」という語をURLの中に含んでいることがあります。しかし、これは全く別のウェブサイトです。クリックする前に、リンクの上にマウスを動かしてURLを確認してください。おそらく本当のMiscotaとは異なるフォーマットが使用されています。

  • Eメールの中のフィッシングにつながるリンクをクリックし、「プロフィール」あるいは個人情報を認証または変更しなければならないようなサイトに着くことがあります。これらは詐欺なので、虫してください。

  • 「フィッシング」されそうになったら、[email protected] に連絡し、偽メールを一緒に送ってください。発信地を突き止めるのに役立ちます。

パスワードを守る

  • パスワードは大文字と小文字を区別し、最小6文字です。数字や特殊記号を使うと、より推測されにくくなり、よいパスワードになります。

  • 公共のコンピューター(図書館、インターネットカフェ等)を使うのであれば、Miscotaでのセッショを終了しだいログアウトするのを忘れないでください。

プライバシーポリシー

General Regulation of Data Protection (RGDP) - May 2018.


We inform you that the personal details of our Customers will be treated in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality, as well as respecting the rest of the obligations and guarantees established in the (EU) Regulation 2016/679 of the European Parliament and of the Council of the 27th April 2016 relative to the protection of natural persons with regard to the processing of personal data and the free movement of such data.
In order to comply with the above Regulation, we have updated our Privacy Policy:
 
  • Responsible:  Carethy E-commerce S.L, Tax ID Number: B67129486, address:  Calle Monturiol 28, 08210, Barberá del Vallés (Barcelona), Spain. Telephone: 0034 93 396 71 72 ext. 100, email: [email protected]
  • Purpose of processing: we use the information you provide us to be able to provide you the service you requested, send you communications concerning the purchased products or similar products, and to invoice for them.
  • Origin and category of processed data: the personal data we use are your identification details that you provide us with using the registration form that you will find on our Website.
  • Conservation period: the data provided will be stored as long as you maintain a business relationship with us or for the required number of years to be able to comply with legal obligations.
  • Legitimacy: we only process your data with your express consent to do so, and always in accordance with the described purposes.
  • Recipients: the data that you provide to us will not be disclosed to third parties except in cases where there is a legal obligation to do so.
 
In order to carry out certain necessary functions to provide the service, your data may be processed by third parties who act as data processors and who are contractually obliged to comply with the legal obligations of data processing, to keep information secret and confidential.
International Transfers: we inform you that the Company contracts the management of some functions required to provide the service to data processors situated outside of the EU and that they guarantee a suitable level of protection of personal data.
  • Rights: you are the owner of the following rights regarding your personal data:
  • Right to request access to personal data.
  • Right to request rectification or erasure.
  • Right to request restriction or opposition to data processing.
  • Right to data portability.
  • Revocation of the consent given.
 
To exercise these rights you must send us written notification by email to the following address: [email protected] specifying the right you wish to exercise.
 
Furthermore, we inform you that you may request the protection of your rights from the Spanish Data Protection Agency with its headquarters in Calle de Jorge Juan, 6, 28001 Madrid.
 *To see our full Privacy Policy please click here. 
 
Third party cookies, Google
How Google will use your consent data: Google’s Privacy & Terms site 
 
COOKIES

Terms of web browser cookies. Corporate Section. (UPDATE PRIVACY PAGE WITH THE NEW COOKIES CONTENT). Web Browser Cookies Policy. Please be advised that our site uses cookies to track and analyse User visits. We utilize this information to best determine our customer needs and hence it enables us to offer a more refined and enhanced service. When browsing our website, User's web browser places cookies on their hard drive for the reasons stated above in addition to record-keeping purposes. Each and every application for tracking cookies has been developed by statistics companies and under no circumstance track or relate to User's name or e-mail address. The information gathered is related with, for example, the product types visited, categories browsed, the browsing language, time spent on inspecting products, the total number of visitors or the type of web browser used. User may permit, find information on, disable or delete cookies by using User's web browser's configuration tools. For more information on the matter, User should consult the following links depending on the browser used:
 

カタログやプロダクトセイフティからアイテムを削除する

Miscota.ukは、販売者としての責任を非常に真剣に受け止めています。製造者および国家執行機関とともに、当社は、商品の安全への責任を真摯に受け止めます。

お支払方法

Carethy では3種類のお支払方法が可能です。:

  • クレジットカード:当社はCaixa Catalunyaのセキュアプラットフォームを通じて Visa、Mastercard、Maestro、American Expressでのお支払が可能です。
  • 銀行送金:振込先をお知らせいたしますので、注文番号をご記入の上お支払ください。

配送と返品

Delivery Information

Spain 1-3 working days
MAIN EU 2-4 working days
ROE 4-7 working days
ROW y EEUU 10-15 working days

Carethy operates and delivers to 139 countries worldwide. Each country is part of a group of countries, namely; Spain, Main EU, ROE, USA, and ROW. To consult the group to which the destination country belongs, please consult the following link.

Country Groups

Spain*MAIN EUROEROW y EEUU
Shipping companies Shipping companies Shipping companies Shipping companies
Mondial Relay, DHL, Tourline SEUR Mondial Relay, GLS, DHL, Redur*, Tourline GLS*, DHL Express, DHL, Spring** DHL*, Spring*
*Except for the Canary Islands. Shipments to the Balearic Islands have a supplement of 5€. *Once the order arrives at the destination country, the delivery will be made by the local post office. *In the absence of anyone to receive the order, the carrier may deliver it to a neighbor or leave it at the nearest collection point, without prior notification. *Once the order arrives at the destination country, the delivery will be made by the local post office. The order will be subject to customs inspection, so any additional charges and/or documentation required by the authorities must be provided by the customer, within the time-frame indicated.
The next day delivery service is available for all orders placed before 11:00 a.m. Monday through Thursday (excluding holidays), only for products in stock. The next day delivery service is available for all orders placed before 11:00 a.m. Monday through Thursday (excluding holidays), only for products in stock. *Once the order arrives at the destination country, the delivery will be made by the local post office. The order will be subject to customs inspection, so any additional charges and/or documentation required by the authorities must be provided by the customer, within the time-frame indicated.

International delivery

The customer will be responsible for all shipping costs, administrative and customs fees.

 

Delivery term

Once the order leaves the seller's facilities and the national territory, the transport company will be responsible for the status of the shipment (delays, damage, loss, etc).

When an order could not be delivered for reasons beyond the Vendor's control, the total amount of the purchase will be refunded, less the costs incurred for returning it.

 

Return policy

If the order is returned due to customs problems, wrong address or absence on the day of delivery, the corresponding amount will be paid in accordance with the General Conditions of Use and Contracting of the Carethy Marketplace in section 16.

If for any reason, such as change of mind, the customer wishes to return the order, a return transaction fee will be charged (check with Customer Service for the cost in each case).

In case you want to make a claim related to transport damage, this must be done within 48 calendar hours after receipt of your order, it must be done by our support center (https://www.carethy.es/contact) or through your user area / section orders with the corresponding Seller. After confirming any claim, the corresponding amount will be paid in the same payment method that was used in the purchase. In order to cover this type of unforeseen event, you can take out the YOGA Guarantee.

 Return of items

Products can be returned within 14 days from the day of receipt. Before making any return, you must contact our Customer Service) or through your user/order area with the corresponding Seller to communicate it and to receive help in the process. Upon receiving the returned merchandise and checking its good condition, the amount will be refunded within 14 days after the products are verified. The products must be in their original condition and the return form correctly filled out.

In order to make a return, the customer must bear the costs of returning the product. In the event that the return is due to a damaged product or the delivery of a wrong product, you should contact our Customer Service or through your user area / order section with the corresponding Seller immediately.

 

rtp
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